Terms and Conditions
Last updated: 21 February 2026
Welcome to Mamey. By accessing bymamey.com, creating an account, or placing an order, you agree to these Terms and Conditions. If you do not agree with any part of them, please do not use the website.
1) Intellectual Property
All content on this website, including text, images, logos, design elements, product descriptions, and code, is owned by Mamey for Trading or used under license. You may not copy, reproduce, republish, translate, distribute, or use any part of the content for commercial purposes without prior written permission from Mamey for Trading.
2) Website Use
We aim to keep the website available and running smoothly, but temporary interruptions may occur due to maintenance or technical reasons. We reserve the right to update, modify, suspend, or discontinue any part of the website or services at any time.
3) Accounts and Customer Information
To place an order, you may need to create an account or provide certain details. You are responsible for:
• Providing accurate and up to date information
• Keeping your login credentials confidential
• Any activity made through your account
If you suspect any unauthorized use, please notify us as soon as possible.
4) External Links
The website may contain links to third party websites. These links are provided for convenience only. We do not control those websites and are not responsible for their content, policies, or practices. Your use of any third party website is at your own risk.
5) Product Information
We work to ensure product information is accurate. However:
• Colors may appear different depending on your screen settings
• Minor variations in presentation or packaging may occur
This does not affect your rights under our published Returns and Exchanges Policy.
6) Sizing and Fit
Sizing may vary by cut and style. Please review the size guide and product details before purchasing. The customer is responsible for selecting the correct size before placing an order.
7) Orders and Confirmation
After placing an order, you will receive an order confirmation. We may cancel or refuse an order in certain cases, including:
• Out of stock items
• Pricing or product detail errors
• Suspected fraudulent or unauthorized transactions
If payment has already been made, it will be handled in line with our Returns and Exchanges Policy.
8) Payments
When paying online, you confirm that you are authorized to use the selected payment method and that all provided payment details are accurate.
9) Pricing and Errors
Unintentional errors may occur in pricing or product information. If we discover an error after you place an order, we will contact you and give you the option to:
• Cancel the order, or
• Confirm the order after the correction
10) Shipping and Delivery
We currently deliver within Qatar only, in accordance with our published Shipping and Delivery Policy, including fees and estimated delivery timeframes. Delivery timelines may vary by area and during peak seasons.
11) Returns and Exchanges
Returns and exchanges are subject to our published policy, including the 14 day return window from the shipping date and the conditions required for acceptance.
12) Limitation of Liability
Your use of the website is at your own risk. We are not liable for any indirect losses resulting from service interruptions, technical issues, or circumstances beyond our reasonable control.
13) Changes to These Terms
We may update these Terms from time to time. The version posted on this page is the current version. Continued use of the website after updates means you accept the revised Terms.
14) Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Qatar. Any dispute arising from or related to the website or purchases made through it shall be subject to the exclusive jurisdiction of the courts of Qatar.